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Testimonials

Testimonials for The Drying Co./Thermaltec

I had my crawl space done to help with the heat. Matt was great. He gave me an estimate months ago, but I didn't have the tax refund I thought I'd get to move forward. So we just did the work now. Matt was very thorough. He talked me through my options. I had several quotes but I went with Matt because he was confident and knew what he was doing!   The people who came out were real courteous. They did what they needed to quickly.      You all worked with my schedule. I'm very happy. 
Justin of Ruther Glenn, VA
I’ve noticed an improvement in the house and I would do it again. I really appreciate all the help. My sales rep. was excellent. He spent a lot of time with us late into the evening. He watched us eat dinner, but he wouldn't eat anything though. The crew was really-really-really good. Excellent. 
Zachary B. of Glen Allen, VA
It's been much warmer in the house since you insulated--which is what we were aiming for. They guys did a great job and left my house in perfect condition. 
David A. of Mechanicsville, VA
We had waterproofing done and the whole process was very good! The weather has been so bad, but your crew did a wonderful job and left everything right. After the waterproofing was done, Eric came to follow-up on the Smart Jacks project that you did. He did an incredible job-very thorough. He gave me a lot of insight and education. Everyone in the office was great. Marsha and Sylvia were very friendly and knowledgeable. I had a great experience and I'd be glad to be a reference for other potential customers. 
Noreen B. of Richmond, VA
I am so excited to have had such a good contact with TDC! Everette and Kevin were absolutely amazing. They made us feel safe and secure every step of the way. We were thrilled to have your Field Manager come out to check on her crew, too. She was able to clarify a lot of draft issues we had on the first floor of our home, and we ended up going with a great option in our crawl space as a result of her, Everette and Kevin's diligent work. The men did a phenomenal job and we are so happy to have found this company! Definitely will refer. 
Deb K. of Richmond, VA
I am incredibly happy with the work Bassam, Mohammed and Mohammed Saeed did on our job. These guys worked so hard and did an amazing job with a very difficult crawl space. They communicated with me, as did Antonia, each step of the job. Antonia even scheduled with my electrician for my dehumidifier and electrical outlet. I couldn't have picked a better company. Thanks for all of the hard work!
Kathy T. of Richmond, VA
It's hard to find a good company that's honest and willing to help.  They just finished insulating my house and they were beyond awesome. They actually found some issues in my crawl and notified me immediately. I was able to get a plumber out before the end of the day. I looked under there and was like, whoa!  I was able to avoid some possible damage because of them. They were awesome, very respectful. There was a leak where you could barely see and they found it. They said, “You need to get this fixed within the next couple weeks before it turns into a bigger issue.” Then they found another issue. The pipe from the kitchen sink was also completely unsealed. I asked them to duct tape it until the plumber could arrive. And they did. They could have said, no that's not a part of my job description. I probably would not have been able to use my sink for the next couple of week if they had not fixed it. It was completely detached.   My cable company was under there today and they didn't say anything. They could have been the ones who damaged it--I have no idea.  And while they were working on my attic, I had to get in their way and they worked around me. I had to shift stuff from one side of the attic to the other while they were working. I had nowhere else to put it; I have a tiny house. They didn't have to wait for me, but they did. I even ordered them a pizza because they went out of their way for me. The salesman was awesome too. My whole experience with the company has been awesome. Every office staff you guys have all been pleasant and helpful and positive. I’m going to go on Facebook and tell about y’all. 
Joann H. of Richmond, VA
Jamie was very knowledgeable and very much so helpful in getting through the process. He explained what was going to take place and how. He explained how different contractors would come. I had a pleasant experience with the crew. They left everything clean and in order. 
Jimmy C. of Richmond, VA
I'm very pleased. Tony was great. The crew was professional and thorough. I was surprised at how efficient they were. Everything was left tidy-it was very nice. 
Tim of Quinton, VA
If I had to report you to the BBB I would give you 10 stars, everything was wonderful!
Patricia of Providence Forge, VA
I was very happy with the appearance of the crew and their work ethic. And Matt was very informative. It was great that he even made a follow up call after the work was done to check on everything. 
Lewis of Lanexa, VA
I was very pleased. You've done 3 or 4 jobs for me and they've always been top-notch and professionally done. I tell everyone to call you. Joe was pleasant and professional. He came by the times he said he would. And the crew came when they said they would. They knocked the job out and left everything clean. You can use me as a reference.
Allen H. of Lanexa, VA
Comment in The Last Word of the Virginia Gazette: "Thank you to The Drying Co. The work and finished product was beyond our expectations. If you have mold or mildew in your basement or crawlspace, these are the people to call. Our crawlspace is now 70 degrees and the humidity is 49%, almost as comfortable as our living quarters. I have COPD and mold and mildew do not go well with my breathing. I'm not having near the problems I was having before.
Comment in The Last Word of the Virginia Gazette of Toano, VA
It's not often that you get to praise a company for their service, but The Drying Co. of Toano, Virginia, has earned my praise. From the first phone call to the completed job, each person involved was on time, efficient, honest and forthright. The work was completed as stated, plus cleaned up after, and billed at the price quoted. From my experience, you can call The Drying Co. for any insulation you need.
Dan of Newport News, VA
You did a first-class job. Outstanding! The crew was professional and courteous. They cleaned up behind themselves and took care of the yard. The crew was pleasant and easy to get along with. I'm very impressed. 
Pete T. of Toano, VA
Total testimonials : 73

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