Please accept and extend to the staff that worked so hard in our home this week, our profound compliments for the professionalism and good humor they demonstrated the entire time. Sorry I didn’t catch a moment to meet Steve, but Matt and Kevin have been the highest standard-bearers since we first met. When you two show up, Libby and I know the problem is going to be resolved to our complete satisfaction. In particular I’d like to single-out Joe and Josh whose obvious confidence in their work did so much to calm my unsettled nerves; the basement cleanup today was even better than I expected. There is a very impressive consistency to the high standards The Drying Company presents, and this career-long manager knows that can only happen from a management team that has earned the respect of the staff. It shows, I know it when I see it.
They just finished insulating my attic and crawl space and they were beyond awesome. While they were working, they actually found some issues in my crawl and notified me immediately. I was able to get a plumber out before the end of the day. I looked under there and was like, holy crap. I was able to avoid some possible damage because of them. They were awesome, very respectful. It was a leak that was barely visible and they found it. They said, "You need to get this fixed within the next couple weeks before it turns into a bigger issue. The pipe from the kitchen sink was also completely unsealed. I asked them to duct tape it until the plumber could arrive. And they did. They could have said, no that's not a part of my job description. I probably would not have been able to use my sink for the next couple of week if I had not fixed it. It was completely detached. My cable company and was under there today and they didn't say anything. They could have been the ones who damaged it--I have no idea. I had to get in their way and they worked around me--I had to shift stuff from one side of the attic to the other while they were working. I had no where else to put it; I have a tiny house. They didn't have to wait for me. I even ordered them a pizza because they went out of their way for me. The salesman was awesome too. My whole experience with company has been awesome. Every office staff you guys have have all been pleasant and helpful and positive. It's hard to find a good company that's honest and willing to help.
You did very well. I'm satisfied with my crawl space! The humidity level is brought down to 38-40%. I have given your business card to some of my plumbing customers! Thanks again!
These guys were absolutely great. They were professional, but also very friendly. Most importantly, they truly care about their work and want to please. There are no fumes in the house.
They did all I had planned in 1 day, and cleaned up after themselves, a great bonus.
The crew was excellent! Very, very thorough and I heard them go back and double check. Very professional. They cleaned up nicely afterwards. Our sales rep Craig was great. We really enjoyed him; very proficient and professional. The following weekend, we had really cold weather and lots snow. The work seemed to really help prevent ice damming and it seems much less drafty.
They worked really hard. It took a little longer than they had expected, but they worked hard and got it done. They took down the old insulation and found a huge cavity with nothing to hang the insulation on. They figured out how to fill it and everything looked great. You were great to work with and I felt so good about Dwayne that I didnt even get another quote
I found the Drying Co. through an internet search and called them based on customer reviews, which were all very positive. I wanted to have my crawl space cleaned out, the old insulation removed and newer materials installed. From the time the estimator came to my home for an appointment to the follow up call I received after the job was complete, everyone I dealt with was knowledgeable, professional and caring. The price for the job was in line with other quotes and the quality of the work excellent. Everyone came to my home as promised and on time. I would highly recommend this company to another homeowner.
Everything was lovely. The men that came out were polite, efficient and professional. Everything was great. I will be reaching out to get more services later.
Very reasonable and responsive to my questions and needs to do the work I wanted. Excellent customer relations (Rudy) and the technicians were neat and thorough.
My experience was excellent and Matt was great! They left everything in order.
I was referred to The Drying Company by a neighbor who had similar work done. I was seeking blown in cellulose between floors as a noise suppressor. The representative was at my home within days to give me different options with detailed information of each. I found the representative to be very knowledgeable in all aspects of insulation and provided me with an estimate of my choice for the blown in cellulose. I found the estimate was very reasonable and we drew up a contract the day. I was given a two week estimated start date and two days to complete the job. I was very happy that they stated the job a week early, and that the two part job requiring two different crews was coordinated to have the two crews there on the same day for a few hours each to complete the job in one day! Everyone involved was very knowledgeable and courteous from getting the estimate to cleaning up. I will use this company again as needed and recommend them to friends and neighbors.