Meet the Team

Chad Voncords

The Drying Co./ThermalTec

Title: Service Manager

Hometown: Golden, CO

Chad Voncords from The Drying Co./ThermalTec

Chad has been part of The Drying Co. team since 2012. Prior to joining our team, Chad was a supervisor in the military, a Military Police Officer, and worked in Federal Law Enforcement.

Chad’s primary responsibility is to maintain and service sump pumps and dehumidifiers. He diagnoses and performs minor repairs on equipment and installs units as needed. He also performs job site visits and trains crews in the field. He enjoys being able to help customers to resolve any concerns about their equipment and give them the peace of mind that the system in their home is functioning properly.

Chad takes great pride in a job well done and likes being able to help others train and improve their skills. He is a proactive problem solver always looking for the most effective way to address any challenges and overcome them. He is able to improve his skills at weekly onsite training and out of office events. His favorite thing about his job is the people he works with, the family atmosphere, and being able to help customers. 

In his free time, Chad likes to go off-roading, hunting, and fishing. He enjoys taking time to relax and spend time with his family.

Customer Reviews
About Me
  • By John K.
    Montpelier, VA

    "I will certainly recommend you to both family & friends without any worries that I [will] ever regret it.  You guys are..."

    Customer Review

    By John K.
    Montpelier, VA

    I will certainly recommend you to both family & friends without any worries that I [will] ever regret it.  You guys are the best.  Especially Chad.

  • By Bill W.
    Ashland, VA

    Customer Review

    By Bill W.
    Ashland, VA

  • By Chris C.
    Mechanicsville, VA

    Customer Review

    By Chris C.
    Mechanicsville, VA

  • By Barbara T.
    Mechanicsville, VA

    Customer Review

    By Barbara T.
    Mechanicsville, VA

  • By Eddie S.
    Mechanicsville, VA

    Customer Review

    By Eddie S.
    Mechanicsville, VA

  • By Chris M.
    Heathsville, VA

    "Just keep offering high quality solutions at a fair price."

    Customer Review

    By Chris M.
    Heathsville, VA

    Just keep offering high quality solutions at a fair price.

  • By Barbara M.
    Richmond, VA

    "We have been very pleased with your service and expertise!"

    Customer Review

    By Barbara M.
    Richmond, VA

    We have been very pleased with your service and expertise!

  • By Michaele W.
    Richmond, VA

    "You showed pictures of your service people in the brochure. That means they stay with you. Keep doing what you are doing. I..."

    Customer Review

    By Michaele W.
    Richmond, VA

    You showed pictures of your service people in the brochure. That means they stay with you. Keep doing what you are doing. I recommend you to everyone I see who is looking for your expertise. 

  • By Michaele W.
    Richmond, VA

    "They are knowledgeable and so respectful. You all are upfront and your people have been there some time. I tell everyone I know..."

    Customer Review

    By Michaele W.
    Richmond, VA

    They are knowledgeable and so respectful. You all are upfront and your people have been there some time. I tell everyone I know and you guys are top drawer. Good job.

  • By Kenneth R.
    Midlothian, VA

    "Was very impressed with Matt (salesperson), Adel (1st-day installer), and Chad. Lauren was also great."

    Customer Review

    By Kenneth R.
    Midlothian, VA

    Was very impressed with Matt (salesperson), Adel (1st-day installer), and Chad. Lauren was also great.

Testimonials
from customers I've helped!
  • "I just wanted to commend Alex, the young man who inspected the crawl space initially and told me he would..." Read Full Testimonial

    Jan N. of Richmond, VA

    Customer Testimonial

              Chad, I just wanted to commend Alex, the young man who inspected the crawl space initially and told me he would 'make it right'. He did! Having a young man with that degree of integrity and pride in what he does is a tremendous asset to your company. Sylvia was also wonderful listening to the history of the job and my concerns and the prompt action the Drying Company took to correct the situation has restored my faith in your company. Thank you,
    Jan N.
    Richmond, VA
  • "I just wanted to get back with you about the check of my crawl space last Friday. I am so glad that my..." Read Full Testimonial

    Karen H. of Williamsburg, VA

    Customer Testimonial

              Matt, I just wanted to get back with you about the check of my crawl space last Friday. I am so glad that my neighbor recommended The Drying Company last summer. Chad was terrific. He was patient and courteous, checked out the outside and the inside, took photos of the rodent damage for me to pass on to the HVAC folks, and checked around the HVAC system to locate the entry point. He even reported to me that he had something to talk to his guys about; he moved a sensor (I think that's right) farther from the dehumidifier. Now, he did not need to tell me that because I'd never have known, but it's a testament to the honest, get-it-right approach of the company. [Mike H.] came yesterday and he even helped the HVAC guy (who came back to replace a worn part in the heating unit) fix the damage to the duct insulation. The ducts weren't actually compromised. The rodents had been shredding the insulating layer, apparently for nesting material. Mike baited the area and hopefully, the problem will be eraticated (spelling intended) within the week. I just thought you might want to know that I am grateful and impressed. Thank you for the swift response to my call last week, to Chad for his assistance and recommendation, and for hooking me up with a quality contractor for pest control. If you ever have a prospective client who wants to talk to someone before deciding, feel free to give them my contact info.
    Karen H.
    Williamsburg, VA
  • "I had my crawlspace done by you years ago and I just wanted the boss to know what a great job Chad did during..." Read Full Testimonial

    Bob H. of Williamsburg, VA

    Customer Testimonial

              I had my crawlspace done by you years ago and I just wanted the boss to know what a great job Chad did during the annual maintenance of my dehumidifier. Chad was very knowledgable abot maintenance and a pleasure to be around.
    Bob H.
    Williamsburg, VA
  • "Chad was wonderful! He is a really great guy!" Read Full Testimonial

    Patricia S. of Williamsburg, VA

    Customer Testimonial

              Chad was wonderful! He is a really great guy!
    Patricia S.
    Williamsburg, VA

our service area

We serve the following areas

Our Locations:

The Drying Co./ThermalTec
3005 John Deere Rd
Toano, VA 23168
1-757-645-0270


The Drying Co./ThermalTec
Mailing Address
P.O. Box 637
Toano, VA 23168
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