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Start of main content Scheduling Assistant

Scheduling Assistant

The Drying Company is a local, family-owned, Home Performance Contractor that has been serving Greater Richmond and Hampton Roads since 2002. As our business continues to grow, we are looking for positive, friendly, and driven individuals to join our team. We are looking for individuals with a high level of integrity who take pride in their work and are always willing to learn to provide our clients with WOW service.

The Drying Company serves homeowners from Greater Richmond through Williamsburg and into Virginia Beach, VA, and currently has 30+ installation professionals installing solutions for our homeowners every day (Monday – Friday). Knowledge is a key value in our business. Our Production Team gathers every Monday Morning at our Office in Toano, VA we use the time to train on any challenges we’ve encountered and work together to develop solutions and celebrate wins. Learn more about our company here: https://youtu.be/k13KpH0Q7A0

Pay & Benefits

  • Hourly Rate
  • Health, Dental, & Vision Insurance
  • 401K & Life Insurance
  • Paid Vacation & Holidays

Expectations

  • Manage all scheduling data accurately through our CRM system software (Improveit360 – built off of the salesforce platform)
  • Review projects for all necessary details to set our Install Teams up for success
  • Coordinate project assignments and duration
  • Contact clients to schedule and review their projects.
  • Place confirmation calls for installation appointments
  • Submit and follow up on job permitting
  • Communicate Effectively - Listen to understand and clearly convey information via phone or email
  • Act Inclusively - Ensure that actions and behaviors are respectful; show empathy and treat others with dignity. Leverage capabilities and insights of individuals with diverse perspectives, abilities and motivation.
  • Solve Problems - Identify, prioritize and implement alternatives for a solution.
  • Demonstrate Agility/ Adaptability - Maintain effectiveness and adjust to change by exploring the rationale, trying new approaches, and collaborating with others to make the change successful. Create an atmosphere of open-mindedness to change.
  • Drive for Results - Show passion and commitment while delivering on business outcomes. Create a sense of individual ownership and accountability.
  • Champion Innovation - Identify opportunities for new and improved ways of doing things that result in value added, unique and differentiated solutions.

Qualifications

  • Minimum 1 year project scheduling experience
  • Experience in Construction Industry a Plus
  • Excellent customer service skills
  • Ability to learn quickly, and work in a fast-paced environment
  • Experience with CRM system (Salesforce Experience a Bonus)
  • Active listening skills
  • Organizational skills
  • Excellent Attention to detail
  • Good Analytical & Planning Skills
  • Clear verbal and written communication
  • Must have a high level of integrity
  • Able to work in a team setting
  • Valid driver’s license
  • Pre-employment drug screen

Working conditions

  • Primarily Desk, Computer, & Phone Work
  • Office Environment

Physical Requirements

  • (Less than 40 lbs.) Carrying, climbing, crawling, crouching, kneeling, lifting, pulling, sitting, standing, stooping, and walking.

The Drying Company LLC is an EEO/ AA/ VET/ Disabled Employer. We are proud to be Virginia Values Veterans (V3) Certified.

Job Type: Full-time

Salary: From $16.00 per hour

Benefits:

 

  • 401(k)
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

 

Schedule:

 

  • Monday to Friday

 

Experience:

 

  • Customer service: 1 year (Preferred)

 

Work Location: One location

Additional Information

Job Type: Full-time
Experience: Entry Level

Contact Information

Phone: 1-757-566-8622
Email: [email protected]

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our service area

We serve the following areas

Our Locations:

The Drying Co./ThermalTec
3005 John Deere Rd
Toano, VA 23168
1-757-645-0270


The Drying Co./ThermalTec
Mailing Address
P.O. Box 637
Toano, VA 23168
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